As we all know, crisis public relation is one of the most important thing a company should focus on when it meet a serious problem. But do you know it is also an essential part of our daily life?
As it is impossible for us o avoid everything that can lead to mistakes, we should try our best to decrease the bad effect it result in and be careful next time. Moreover, how you say sorry to the others may change their opinions on you.
Last week, I borrowed 10 yuan from my friend in order to pay for a book. I promised him that I would return money the next day. But I forgot it and felt embarrassed when he asked me if I remember to take 10 yuan which should be his. I thought for a little time and said:” I didn’t forget it. But this morning, before I took them, they asked me if we can stay together for another day. It seems like that they like me better than you.” I thought a little humor may be useful and it was. My friend just laugh and didn’t become angry. I’m glad we are still friend.
This is a simple example. However, what I want to tell you is not so simple. When you fail in doing something you promise to do, never trying to escape. Try to explain and win your friend’s understand. Humor will give you help when you need. If you don’t want to be in such a trouble, think more before your promise come out. Otherwise, use your crisis public relation when you fail.
2010年4月27日（高中基础版）
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